Providing US Collection Agencies With Fast, Reliable, Secure Computer Networks And Support Since 1997

7 Reasons Why You Should Outsource
Your Debt Collection Agency IT Support to Us

1

We specialize in providing IT and security services to debt collection agencies. Our proprietary system

2

We support your case management system, and we will help with database resizing, re-indexing, live backups, and employee onboarding and offboarding.

3

We know the security requirements for Collection Agencies.

4

We help debt collectors achieve compliance with NIST, HIPAA, FISMA, and PCI-DSS.

5

We help collection agencies build and manage a cybersecurity program that will pass the most stringent requirements mandated by insurance companies and banks.

6

We assist debt collection agencies in designing and managing your disaster recovery plan

7

We create employee security awareness training based on your workflows.

Marco Alcala

Managed IT Services

Let us give you the peace of mind you deserve.

Network Security

Let us help you keep your company's data safe.

Cloud Computing

Never worry about losing your data again.

VoIP Services

We can help you stay connected, more easily.

Book a 10-minute Discovery Call

4 Reasons to Choose Alcala Consulting to Support Your Computer Network

1

Our Microsoft Small Business Specialist Certification - recognizing our skill in delivering modern, reliable IT solutions

2

Our Certified Microsoft Partner status - reserved for companies that demonstrate excellence in implementing Microsoft technologies

3

An entire team of experts at your service - dependable consultants and engineers that work as your partners in IT and success

4

Round-the-clock technical support - IT help when you need it most

See what other business owners are saying about us…

Alcala’s response time is very fast, and their service is great. Our security has greatly improved since we hired Alcala. Thanks to their guidance, we have passed our yearly cyber security audits with flying colors.

Jon Blanda Collection at Law, Inc.

Things are groovy over here and I appreciate all the hard work you guys do for us! I have never had such excellent service and extremely minimal downtime in my office life! And I worked at a big firm with 4 in-house IT peeps!

Rudy Gaba, Jr. Gaba Law

In business since 2005 and nearly ten years ago, met Marco and his team, after being terribly disappointed with yet another IT vendor long on promises and short on delivery. I can without hesitation say that hiring Alcala as our IT support is one of the top five things I've ever done for my business, and without a doubt, part of our operational and financial success is directly due to the advice, support and knowledge behind Alcala and its team members.

Every staff person we've ever interacted with has been a true IT professional, and we're not talking just computers - they handle our voice, internet, hardware, software, and much more. They are very forward-thinking, and when they take on projects, they are thinking not only about today but also five years from now. There is nothing IT-related that they have not handled for us.

They monitor our systems including our remote access systems 24/7; and yes, when we've had those occasions where they were needed after hours or on the weekend or holiday, they were there. 24/7 is not just lip service with them; they truly do staff around the clock. When it was time to migrate to 365, they did it seamlessly. I can't find one less-than-flattering thing to say about them. Full disclosure: they are not the cheapest out there. However, I learned the hard way years ago that you generally get what you pay for. With Alcala, we get 24/7 IT support at the highest quality level. As long as we are in business, we will count Alcala as one of our critical vendors.

John Guerrini Gaba Law

Read More From Our Clients

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Business Owners’ Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

IT Buyers Guide

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